Practical Mediation in Business


Our mediators at Practical Mediation can help you to find creative and cost effective resolutions to: 


  • complaints or claims by customers

  • disputes between directors or partners

  • disputes with other businesses.

Contact Trish or Roger at Practical Mediation today for a free and confidential no obligation discussion about the help we can offer.

A Practical Approach


In the best run businesses, it is almost inevitable that at some time disputes will arise - with other businesses, with customers or  between co-owners - distracting you from your primary task of getting on with your job and earning a living.  Litigation is an expensive, time consuming and lengthy way of dealing with such disputes: usually everyone is unhappy with the result and it damages business relationships. 


More and more people are discovering that mediation is the most cost efficient way of dealing with commercial disputes - and the courts actively encourage people to mediate and may well penalise people who refuse.

Our impartial mediators at Practical Mediation are experienced in helping people in conflict work through their difficulties and reach agreement:

  • all enquiries are dealt with in absolute confidence

  • we can arrange mediations very quickly - usually in a matter of days 

  • we can provide the information and reassurance needed to get a mediation off the ground

  • our structured approach will guide the parties through the process


​The great thing is that most mediations are successful as viewed by the participants - and mediation often repairs business relationships.

Our Mediators

"Roger combines his extensive knowledge of the legal system with compassion, empathy, common sense and where appropriate, humour too." N. Adams

Roger Gilbert

"Trish is thoughtful, patient and a great listener which helps people relax and feel heard in difficult mediation meetings.    She’s a natural..."

R Iqbal

Trish Groves

What does a mediation involve?

In business disputes the process usually begins with exchange of written position statements setting out each party's perception of what has happened and the outcome they are looking for, followed by a structured settlement negotiation or conference.

Legal advice

You don't have to attend a mediation with a legal adviser, but we recommend that before mediating you obtain independent legal advice as to your rights and the likely outcomes so that you can make an informed decision as to how you want to proceed and settlement terms.  

Our mediators are not practising lawyers and cannot offer legal advice.

Practical Mediation
c/o 8 The Grove
Leeds LS17 7BW
Roger Gilbert: 07903 462 715
Trish Groves: 07548 653 392

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